Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Ventura

Michelle Ventura

June 26, 2024

5  out of  5
rating by Michelle Ventura
"I've had a fantastic experience working with Catherine Riedstra at Statefarm Insurance Agency. Catherine and her office manager, Amy East, are incredibly communicative. They ensured I understood my policy and answered all my questions. They respond promptly to any inquiries or claims, which I really appreciate. Their helpful and friendly staff always go above and beyond to assist. I highly recommend their insurance company for their excellent service!"
We responded:
"Michelle, I'm thrilled you had a fantastic experience with our team! We're pleased to hear that Catherine and Amy provided excellent communication and assistance with your policy. Our staff is always happy to go above and beyond for our clients. Thank you for recommending us for our outstanding service! Catherine Riedstra - State Farm Insurance Agent, San Luis Obispo, CA"
Profile photo of Jim Maraviglia

Jim Maraviglia

May 29, 2024

5  out of  5
rating by Jim Maraviglia
"I appreciated how quickly, quietly, and efficiently Amy addressed all my questions regarding my auto coverage. Great to work with! A+ from me"
We responded:
"Jim, I'm thrilled to hear that Amy provided quick and efficient assistance with your auto coverage questions! We're pleased to have met your expectations and look forward to assisting you further. Thank you for the A+ rating! Catherine Riedstra - State Farm Insurance Agent, San Luis Obispo, CA"
Profile photo of Christy Lounder

Christy Lounder

March 26, 2024

5  out of  5
rating by Christy Lounder
"I was changed to this office when my current agent retired. It’s been such a pleasant experience! I’ve never had to deal with Catherine directly but Amy is AMAZING! She answers questions quickly and gives me the information I need to make informed decisions."
We responded:
"Wow, thank you for the glowing review, Christy! We are thrilled to hear about your positive experience with our office, especially with Amy's exceptional service. Providing informative and prompt assistance is our top priority, and we appreciate your kind words. We look forward to continuing to meet your insurance needs in the future. - Catherine Riedstra - State Farm Insurance Agent, San Luis Obispo, CA"
Profile photo of Chris Broome

Chris Broome

March 12, 2024

5  out of  5
rating by Chris Broome
"Amy East has recently helped me with quotes and insurance coverage on two cars that I purchased. In each case, she provided a quote and later overage within just a couple of hours of my request. All my questions were fully answered, the costs are reasonable and I am delighted with Amy and Catherine's State Farm agency."
We responded:
"Chris, we are thrilled to hear about your positive experience with Amy and our team at our office. Providing quick and comprehensive service is our priority, and we are delighted that you found our quotes and coverage satisfactory. Thank you for choosing us to assist with your insurance needs. - Catherine Riedstra - State Farm Insurance Agent, San Luis Obispo, CA"
Profile photo of t payne

t payne

March 6, 2024

5  out of  5
rating by t payne
"Catherine and her team are very helpful and caring. I got just the coverage I needed. Thank you!"
We responded:
"Thank you for the five-star rating for Laura! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Profile photo of Ralph Waldo , Jr.

Ralph Waldo , Jr.

October 20, 2023

2  out of  5
rating by Ralph Waldo , Jr.
"State Farm wanted me to wait 2 weeks until they okayed my signing a new auto insurance policy with them . I passed . Be careful ."
We responded:
"Thank you for sharing your experience with us Ralph. I understand that waiting for two weeks to get approval on a new auto insurance policy can be frustrating. Unfortunately, this is a statewide policy for all State Farm agencies in California. We apologize that we couldn't meet your expectations in this regard. If you have any further questions or if you need any assistance, please don't hesitate to contact us. We are always here to support you in any way we can. Your satisfaction is of utmost importance to us."
Profile photo of Andrea Alvarado

Andrea Alvarado

July 31, 2023

5  out of  5
rating by Andrea Alvarado
"Catherine is very knowledgeable, is able to explain options very clearly, and provides excellent customer service. I highly recommend Catherine and her team!"
We responded:
"Thank you, Andrea, for your generous review. I'm thrilled that my expertise, clear explanations, and dedication to customer service made a positive impact on your experience. Your recommendation means a lot to me and the team!"
Profile photo of Sarah Bergstresser

Sarah Bergstresser

July 18, 2023

5  out of  5
rating by Sarah Bergstresser
"Amy and Catherine are very responsive and make all policy changes easy!"
We responded:
"Sarah, thank you for your kind words! Amy and I are delighted to have been able to assist you promptly and efficiently with policy changes. We're always here to help, so feel free to reach out anytime you need further assistance."
Profile photo of C & L

C & L

May 12, 2023

5  out of  5
rating by C & L
"Our transactions were easy and we got great prices on our policies."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Glenn Polanco

Glenn Polanco

April 21, 2023

5  out of  5
rating by Glenn Polanco
"I recently had the pleasure of working with Zoe from Catherine Riedstra/State Farm Insurance for coverage on my home, autos and an umbrella policy. I must say that I was thoroughly impressed with her level of expertise and professionalism. From the very beginning, she was quick to respond to my inquiries and always made herself available to answer any questions I had. Her knowledge was truly impressive and she was able to provide me with all the information I needed to make an informed decision about my coverage. I would highly recommend her services to anyone looking for a knowledgeable and responsive insurance professional. Thank you for your excellent service!"
We responded:
"Thank you, Glenn, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Zoe, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Craig Tucker

Craig Tucker

April 11, 2023

5  out of  5
rating by Craig Tucker
"Amy and Catherine went to bat for us when there was a problem with our homeowner policy! thanks for all the EXTRA effort!"
We responded:
"Thank you for the wonderful review, Craig! Amy is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Heather Fenton

Heather Fenton

January 11, 2023

5  out of  5
rating by Heather Fenton
"An excellent office! They will make sure you get exactly the right coverage. I recommend Riedstra State Farm to all my friends."
We responded:
"Thank you for the five-stars, Heather! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Savannah Martinez

Savannah Martinez

December 20, 2022

5  out of  5
rating by Savannah Martinez
"I cannot believe how nice and amazing it was to work with Catherine on getting life insurance set up. She was so extremely helpful in helping me understand all of it, I am so thankful to have worked with her on setting it up!"
We responded:
"Savannah, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Frank Canaan

Frank Canaan

December 14, 2022

5  out of  5
rating by Frank Canaan
"Amy helped me and was awesome the whole time. Made it fast and easy to get a new policy on a car I just bought."
Profile photo of David Uzonyi

David Uzonyi

December 14, 2022

5  out of  5
rating by David Uzonyi
"Solved my difficult issue with the most dedicated customer service literally sitting on the phone for hours to corporate to make sure my issue was solved. Zoe is the best"
We responded:
"David, we’re so glad to hear how Zoe was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Profile photo of Earl G

Earl G

December 7, 2022

5  out of  5
rating by Earl G
"I was helped by Laura Little and her follow through was exceptional. She made the process of moving my policies very easy and made some good recommendations. I’d highly recommend this agency."
We responded:
"Thank you, Earl, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Laura, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Jo M

Jo M

December 2, 2022

5  out of  5
rating by Jo M
"I had a renter's insurance snafu with my landlord. I emailed Amy and within 15 minutes I had a response with the necessary documents attached. What service! This is not an isolated incident with this agency. Their service is absolutely impeccable. Thank you Amy, for your amazing service! I will never look further than Catherine Riedstra and her staff for any of my insurance needs."
We responded:
"Thank you, Jo, for your review; we love taking care of families! The team at Catherine Riedstra - State Farm is proud of the work we do to meet the insurance needs of our San Luis Obispo community. We're looking forward to seeing all our customers in person again soon."
Profile photo of Daryn Packebush

Daryn Packebush

November 17, 2022

5  out of  5
rating by Daryn Packebush
"I was in an accident, my wife called are Agent Catherine Riedstra office. Amy Calliham helped us right away. When I got home. State Farm accident team had already sent me emails. I was confused, so I called Amy Calliham. She made the process go so smoothly. Thank you so much Amy. Daryn & Teresa"
We responded:
"Thank you for the review, Daryn and Teresa! We are happy to hear that Amy was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Janice Carr

Janice Carr

October 14, 2022

5  out of  5
rating by Janice Carr
"Catherine's office is always available and knowledgeable and friendly."
We responded:
"We love seeing reviews like this, Janice! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Kris Cannon

Kris Cannon

October 12, 2022

5  out of  5
rating by Kris Cannon
"Great service promptly returns calls. Friendly."
We responded:
"Thank you for taking the time to leave us a review, Kris. Our State Farm office in San Luis Obispo would be nothing without policyholders like you!"
Profile photo of Marie Yeung

Marie Yeung

October 10, 2022

5  out of  5
rating by Marie Yeung
"Great customer service! Always respond my inquiries promptly, clearly and courteously."
We responded:
"Marie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of meagan boyle

meagan boyle

September 29, 2022

5  out of  5
rating by meagan boyle
"Amy Callihan is amazing! She is always there with a quick response whenever I have any questions regarding our policy. Thank you Amy!"
We responded:
"Thank you for the wonderful review, Meagan! Amy is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Kim Casten

Kim Casten

September 20, 2022

5  out of  5
rating by Kim Casten
"Purchased car insurance from zoe! She was quick, thorough, knowledgeable and very personable. It was a great experience."
We responded:
"Thanks for the kind words, Kim! We’re happy to hear Zoe was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Trenton Nascimento

Trenton Nascimento

September 16, 2022

5  out of  5
rating by Trenton Nascimento
"What an amazing agency! The team is very positive, informative, and kind! Especially Zoe! She was so on top of things, and got back to me so quick! Thank you!"
We responded:
"Trenton, thank you for taking the time out of your day to leave us a review! We love hearing about how Zoe provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Colleen Linville

Colleen Linville

September 8, 2022

5  out of  5
rating by Colleen Linville
"I purchased new car and renters insurance from Zoe. I received excellent customer service, I really felt cared for. She was very personable and professional. It was a pleasure, opening my new insurance policy. Anyone looking for a new insurance company, definitely call State Farm. I highly recommend them. 😁"
We responded:
"Colleen, we’re so glad to hear how Zoe was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"